The Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms.

 

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us. 

 

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Shipping & Delivery Options

Shipping Fees

Shipping Options	Estimated Delivery Time	Price
Economy	5 to 8 Business Days	4.90 USD
Standard	3 to 4 Business Days	6.90 USD

International Shipping

We offer worldwide shipping.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you reside and will be responsible for any such additional costs or taxes. 

What happens if my order is delayed?

If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery. 

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms of Service.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at foxtail@theblackgirlstocks.com with your name and order number, and we handle it for you.

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.

Questions About Refunds?

If you have questions about returns, please review our Return Policy.

In the event that your order arrives damaged in any way, please email us as soon as possible at foxtail@theblackgirlstocks.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at foxtail@theblackgirlstocks.com